BUSINESS REVIEW: Diva The Salon

            As a woman, one of the services that I like to procure when living in a new area is that of a beauty salon. Whether hair is curly or straight; whether you want a wash, relaxer, treatment or weave; whether you go to the salon often or it is a rare treat, just knowing that you have somewhere to go when you have the need is a relief. I sport a natural hairstyle but for years, while overseas, I would go to the salon and have a full-head weave done to protect my hair from harsh, dry, wintry elements this time of year. Although Barbados is warm and humid, I have found that my hair flourishes when I allow it to rest for a couple of months, so I started to ask around and research a beauty salon that would fit my needs.  

            After scouring the internet, making some calls, and having numerous conversations with different women, I settled on ‘Diva the Salon’ in Bridgetown. When some salon owners/employees at other establishments answered their telephones, I got a ‘hello’ or even a ‘Yeah?’ which made me have to ask for confirmation about where I had called. Either the owner of Diva, Andrea, enforced customer service training to her staff, or they are just naturally polite, but your first impression when calling is that you are calling a business. One is greeted with a good morning or good afternoon, and the business is identified.

            Diva has an attractive appearance as well. It is located a few doors down from the Waterfront Café with a relaxing, scenic view of the Careenage and Bridgetown. Its entrance is graced with striking red doors and the inside has a fine utilisation of space which is comfortable and aesthetically pleasing with its sophisticated hues of red, white and black. The air-conditioned comfort does not hurt either.

            The good customer service does not start and end at telephone etiquette. It is clear that Andrea knows that good treatment and connecting with clientele will bring repeat business. All staff members were polite and professional during my first visit. During my second, I was made to feel as if this was my salon for years, enjoying good conversation with receptionist, Kelly, and beautician Pet. No one would have believed that they had only interacted with me once before. A salon is a respite from the daily grind. It is always a bonus when a salon does not only do good hair, but also has a good atmosphere.

            Now that you can envision the setting, let us get to the important part, the hair. I can say definitively, that Andrea gave me one of the best full-head weaves I have had in a long time. The cornrows were plaited neatly, the tracks were well-applied, and my hair was cut in the style I desired, which framed my features well. This is one month in and I have not had one loose track. I should also note that where some stylists apply glue to the closure, which can be damaging to the hair, Andrea sews in her closure, which is healthier.

            I do not believe that you can truly know a place from one visit, although first impressions are important. For my second visit, Pet, Andrea’s right hand, washed and styled my hair. She was very thorough, using a brush to scrub the scalp under the weave. She also ensured that my hair was completely dry underneath through hood-drying before blow-drying the weave itself.

            I like Diva the Salon, but it has its imperfections. Andrea is the only “weaveologist” so attention can be divided between others clients and you. In my case, it meant that I spent over six hours there during my first visit. To be fair, I also had an oil treatment done. My second visit was not as lengthy, but still took 5 hours. In this case, my genetics was the issue, since my thick hair underneath my weave seemed to take forever to dry. Secondly, the salon is not cheap, although not the most expensive. You do have to pay a little more than some other salons, but the ambience, air-conditioning, and the excellence of the weave is well worth it.

            To get an idea of the skills of Andrea and her staff, you may visit their Facebook page. They also offer manicure and pedicure services.  I give Diva the Salon four out of five Barbados flags for its service, ambience, skill and my overall satisfaction.

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Posted on January 13, 2014, in Business and Product Reviews, Health and Beauty and tagged , , , , , , , , , , , , , , . Bookmark the permalink. 4 Comments.

  1. I just happened on your article and let me say it was a relief. I have visited this island several times but have always been a little timid about going to a salon. My first and only time left me with a bad impression – that was six years ago.

    There’s only one place I really trust – Studio Chique but that’s a long ways from here and i needed help fast! I didn’t want to be one of those women not getting their weaves and extensions properly done or not taking care of their weaves by leaving them in too long.

    I like my weave because it allows me to wear different styles that would be taxing on my real hair. But I’ve been so busy before coming here that my tresses really needed some attention.

    So let me just thank you for putting me on to Diva. I tried it and loved it!

    • Cassandra, I am glad that you had a good experience. I know that feeling of relief when you finally find a stylist that satisfies you after a number of less than stellar encounters. Andrea does a good weave, but I also love the precision cuts. Thank you for taking the time to provide feedback.

  2. Ihaditup Tohair

    Weaves, wigs or Remi all of that is foolishness! I mean come on ladies think about the cost of all of this stuff! I had a girlfriend who was very attractive but was always anxious about how her hair looked.

    Imagine – I barely able to scratch together bus fare and lunch money and she paying a king’s ransom every three weeks to get a “new do”. Thankfully she wasn’t foolish enough to come to me outright to pay for it ’cause she had a big job. But if I had to ask her to put gas in the car she would always complain that she had, according to her, “less disposable income” than I did and that I should, therefore, put gas in the car and, to add insult to injury, she would say that I was the one that bought the car for her.

    Now don’t get me wrong that girl looked good! But at what cost?

    Now if there are more women out there who have the same addiction (yes I believe that’s what it is) we here on this little rock in for some problems. Now whereas my girl was working in a nice job I am sure that a lot of the young girls that I see looking like models don’t wuk no way. So how these women making it? I suspect that several of them are supporting their habit through illicit means. I don’t have proof but that’s just what I think.

    We should also consider the cost to we culture too. We in Barbados talk a good game about being a proud people but you does have to wonder whether this fake hair thing isn’t some sort of self hatred. I mean as far as I know the hair that being bought doesn’t come in a poofy pack or look like an Afro. It is always the straight “pretty hair” that nuff people bout here want their children to inherit especially if they don’t have it themselves. Some big magguffy at the University could probably elucidate on such things.

    The cost that really concern me though is economic. We don’t grow that hair in Barbados. We does have to import it and at high cost at that! Yet it coming in by the container full. Since we poor foreign reserves almost depleted I consider it an act against the state when women put the economy at risk in such a self-serving manner. Cud dear you know how many jobs would get save if we foreign reserves were up?

    So women I appeal to wunna to help take this country forward by exercising restraint. If you can’t cut it out at least cut it down. Once a year as a splurge maybe. But every three weeks. Not so much and not at such high a cost.

    Thanks,

    Ihaditup Tohair

    • Dear Ihaditup Tohair,
      I hear your frustration and I am sympathetic, however, to paint all weave-wearing ladies with the same caustic hair brush is not quite fair, would you agree?

      I cannot deny that there are some women who fit in the categories that you have mentioned. I cannot speak for all women, but as I said in the above article, I usually wear my hair natural and with the pride of my heritage, that does not mean that I do not occasionally desire a change. You will notice that the reader above you shares a similar view.

      Furthermore, there are more choices in cost and styles of hair than you may realise. In fact, there are Afrocentric weave options available to women, and some brands of weaving hair are less expensive than others.

      There are myriad reasons why women choose the option of weave, for fashion, for variety, to rest over-manipulated hair, you name it, however, if you do not mind my saying so, your particular challenge speaks to deeper issues that you may want to discuss candidly with your partner.

      Thank you for reading and for taking the time to comment.

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